FAQs
Have questions? We have answers!
Getting started is easy! Just choose one of our design packages, complete the checkout process, and fill out our design questionnaire. Our team will then begin working on your project based on your brand needs.
We accept secure online payments through major credit/debit cards and international payment providers. You can pay directly through our website checkout using a trusted payment gateway.
Initial design concepts are typically delivered within 2 to 4 business days after we receive your design brief. Turnaround time may vary slightly depending on your selected package and revision requests.
Your satisfaction is our priority. We offer unlimited revisions within 14 days of the initial design delivery. We'll work with you until the design aligns with your vision.
You may request cancellation before the initial design delivery for a partial refund. Once the design process begins, cancellation is possible only in special cases. Please refer to our Refund Policy for full details.
We provide high-resolution files in multiple formats (PNG, JPG, SVG, PDF, AI) suitable for print and digital use.
Yes! As long as it’s within the 14-day revision period, we’ll keep refining the design to match your goals.